Last updated: 2026
What we collect
We collect basic contact information (name, phone, email), appointment details (preferred date/time, location, service of interest), and any general notes you choose to share when submitting an appointment request. We also collect standard web analytics data (pages viewed, general device info) to understand how the site is used.
What we don't collect on this site
This website is for appointment requests and general information. We ask you not to share detailed medical history, diagnoses, medication lists, or sensitive health information on the public form. Any required clinical screening is conducted separately by a licensed provider through a secure channel after your request is received.
How we use information
- To respond to and schedule appointment requests.
- To contact you about your appointment (call, text, or email).
- If you opted in, to send appointment-related text messages. Reply STOP to opt out.
- To improve our service through aggregated analytics.
Who we share with
We share appointment information with the assigned licensed nurse and supporting staff strictly for the purpose of delivering your visit. We may use service providers (e.g., email delivery, analytics, bot-protection) under standard data-processing terms.
Your choices
You may request deletion of your contact records at any time by emailing hello@lumaivmiami.com.
Contact
Questions? Email hello@lumaivmiami.com.
This is a placeholder policy provided as a starting point. Luma IV Miami should have a healthcare attorney review and finalize this policy before publishing publicly.